One Platform. Every Care Setting.

When a patient moves from a family practice to a hospital and back again, their record follows them. Solstice is a single system — not an EMR bolted to a hospital information system, but one platform designed from the start to work across every care setting.

One login. One patient record. One place where the full clinical picture lives.

This matters for clinicians because it eliminates the gaps — no faxed summaries, no duplicate data entry, no wondering what happened at the last visit. And it matters for AI because the more complete the clinical picture, the more useful the intelligence Solstice can provide.

Solstice wasn’t built and then had AI added to it later. AI is part of the architecture — present in documentation, decision support, patient communication, billing, and intake from the foundation up.

Ambient Clinical Documentation

The physician talks to the patient. Solstice writes the note. The encounter is captured in real time — structured, coded, and ready for review. No typing. No templates. No staying late to finish charts.

This is one of the most impactful things Solstice does for a clinician’s day. The hours that currently go to documentation come back as time with patients, time with family, or simply time.

Clinical Decision Support

When you’re prescribing, Solstice checks interactions. When you’re charting, it flags screening gaps. When guidelines are relevant, they surface in context — not buried in a menu or a separate lookup tool.

Clinical intelligence that meets you where you are, when it matters.

Patient Communication

Follow-up instructions. Referral letters. Appointment reminders. Post-visit summaries in plain language. Solstice drafts them from the encounter record — you review, approve, and they’re delivered to the patient. Your clinical judgment, without the manual drafting.

Billing Optimization

Ontario billing is complex, and most providers leave money on the table. Solstice reviews each encounter and suggests the appropriate billing codes — so you capture what you’ve earned, accurately and completely. Solstice takes care of all your billing workflows.

Intake

Patients complete intake questions on their phone before the appointment — medical history, current symptoms, reason for visit. You start every encounter with context instead of starting from scratch.

Most clinical systems were designed around the provider’s workflow and the administrator’s billing needs. Patients were a record in the system — not a participant in their care.

Solstice gives patients their own purpose-built experience. On their own device, in plain language, with the same design attention as the clinician experience.

On their own time:

• Book, reschedule, or cancel appointments from the app
• Describe what they need in plain language and AI helps find the right appointment
• Join a waitlist and get notified when a spot opens
• Check in when they arrive — one tap, no front desk queue
• Set their own reminder preferences — timing, channels, frequency

Informed and engaged:

• Lab results and reports translated into plain language
• Post-visit summary after every appointment — what happened, what changed, what to do next
• Current medications and prescription history, always accessible
• Care plan instructions from their team
• Preventive care reminders for screenings, immunizations, and follow-ups

Active participants:

• Pre-visit intake completed on their phone before the appointment
• Secure messaging with their care team — no phone tag
• Video visits in the app — one tap to join, no downloads
• Consent that’s clear, simple, and revocable any time

Family and caregivers:

• Parents, guardians, and caregivers can book, cancel, and manage appointments on behalf of someone in their care
• Everything logged transparently — the patient can see what their proxy did

Solstice speaks FHIR R4 natively — the modern standard for health data exchange. It connects to provincial systems, laboratory networks, pharmacy networks, and diagnostic imaging — so data flows where it needs to go without manual intervention.

For facilities that rely on established integrations, Solstice supports HL7 v2 alongside FHIR, ensuring compatibility with the systems already in place.